You can reach out anytime you need to submit a new assignment, check on an active claim, or request support. For urgent matters, our live operator is available 24/7 at (412) 343-3223.
Either office can assist you, but contacting the office closest to your location may help speed up scheduling and inspections. All assignments are handled through our secure internal system, so no matter which office you reach, your claim will be processed promptly.
During business hours, our team typically responds the same day. After-hours submissions are reviewed the next business morning unless the matter is marked urgent.
This form is intended for general questions or non-urgent inquiries. To start a new claim or submit a new assignment, please use our Submit a Claim page so your request is routed directly to our adjusting team for immediate processing.
Need to report a new claim?
Use our dedicated Submit a Claim page so your assignment is routed to our adjusting team.
Pittsburgh Office
300 Mt. Lebanon Blvd., Suite 205 C
Pittsburgh, PA 15234
Phone: (412) 343-3223
Email: claims@castleclaims.com
Erie Office
14½ South Lake St.
North East, PA 16428
Phone: (814) 725-5365
Email: claims@castleclaims.com
